AI Safety Policy

Using AI Responsibly in Mental Wellbeing

Crink is an AI-native mental wellbeing platform, and we take the responsible use of AI seriously. This policy explains how Cri, our emotional AI companion, is designed to support clients safely - always alongside, never instead of, a licensed human psychologist.

Core Principles

1. AI supports, humans lead. Cri provides continuous between-session support, but a licensed human psychologist remains responsible for your care. Cri does not diagnose or replace clinical judgment.
2. Human-in-the-loop. Cri is designed to pull your consultant in when a situation needs human attention, including signs of risk or crisis.
3. Transparency. Clients are always aware when they are interacting with Cri versus a human therapist.
4. Privacy and confidentiality. Conversations are confidential and handled with care. We do not sell personal data.
5. Crisis safety. Cri is not an emergency service. If risk to safety is detected or expressed, clients are directed to human support and appropriate crisis resources.

What Cri Is and Isn't

• Cri is an emotional AI companion for between-session support: nudges, reflection, doubt-clearing, and consistency.
• Cri is not a replacement for a licensed therapist, a diagnostic tool, or an emergency or crisis service.

Data and Boundaries

• Client data is used to provide continuity of care across the Human + Cri AI model.
• We apply safeguards to protect sensitive information.