top of page

RESEARCH

Advancing AI at the Frontier of
Human Holistic Well-Being  

Our Mission 

Our mission is to redefine mental health care through an AI companion that combines empathy, evidence, and intelligence. Cri helps people build emotional awareness and resilience through personalized, science-based support that is always accessible, and designed to guide users toward professional care at times of crisis. 

General Chatbot

  • Built for a wide range of topics, from coding to trivia, not specifically for emotional or mental health contexts. 

  • Trained on diverse data from the internet, not specialized in therapeutic practices.  

  • Offers surface-level guidance without reflecting your emotional journey 

  • May not always recognise when human help is required in mental health scenarios. 

  • Conversations are episodic and lack personalization 

 Delivering Personalized Mental Health Support Beyond Generic Chatbots 

Why Cri Is More Than Just AI

Cri

Pink Poppy Flowers
  • Designed on evidence-based therapeutic models, ensuring conversations are psychologically informed and emotionally safe. 

  • A supportive friend who listens, understands, and reflects; not just responds. 

  • recognizes when situations need human intervention and guides users to appropriate support, maintaining emotional and ethical safety. 

  • Remembers past interactions to build ongoing therapeutic rapport and track wellbeing progress. 

  • Helps you stay on track and complete tasks, offering reminders and actionable guidance  

Continuous discovery

Cri learns responsibly from patterns, not from people

It observes what helps, what comforts, and what supports growth, then refines its understanding to respond better each time.  This process is thoughtful and responsible: Cri never learns from personal conversations or identities, only from anonymized trends and collective insights.  Every update is guided by care, designed to make Cri more empathetic, more accurate, and more attuned, while keeping every individual’s privacy safe at its core.  In this way, Cri keeps discovering continuously, evolving with responsibility and purpose.

Research principles

The foundation of our approach to AI-powered mental health support

Ethics at the core

Built for wellbeing, not engagement.

Cri is built with one clear intention, to support wellbeing, not to drive endless engagement. Every interaction is designed to serve the user's emotional and mental health first. There are no hidden nudges or addictive loops; Cri's guidance is grounded in care, science, and respect for healthy boundaries. It encourages mindful pauses, not constant presence, promoting balance, reflection, and self-awareness over screen time. At its heart, Cri exists to empower users to feel better, not just stay longer.

Evidence over intuition

Hypotheses tested, not assumed.

Every feature, response, and framework is built on tested hypotheses, not assumed truths. We rely on data, behavioral science, and real-world validation to understand what truly helps people heal, grow, and connect better. Each improvement is measured, refined, and backed by outcomes that prove impact. This commitment ensures Cri's support remains credible, consistent, and grounded in what genuinely works, not just what feels right.

Evidence over intuition

Hypotheses tested, not assumed.

Every feature, response, and framework is built on tested hypotheses, not assumed truths. We rely on data, behavioral science, and real-world validation to understand what truly helps people heal, grow, and connect better. Each improvement is measured, refined, and backed by outcomes that prove impact. This commitment ensures Cri's support remains credible, consistent, and grounded in what genuinely works, not just what feels right.

Ethics at the core

Built for wellbeing, not engagement.

Cri is built with one clear intention, to support wellbeing, not to drive endless engagement. Every interaction is designed to serve the user's emotional and mental health first. There are no hidden nudges or addictive loops; Cri's guidance is grounded in care, science, and respect for healthy boundaries. It encourages mindful pauses, not constant presence, promoting balance, reflection, and self-awareness over screen time. At its heart, Cri exists to empower users to feel better, not just stay longer.

Continuous discovery

Cri learns responsibly from patterns, not from people

It observes what helps, what comforts, and what supports growth, then refines its understanding to respond better each time.  This process is thoughtful and responsible: Cri never learns from personal conversations or identities, only from anonymized trends and collective insights.  Every update is guided by care, designed to make Cri more empathetic, more accurate, and more attuned, while keeping every individual’s privacy safe at its core.  In this way, Cri keeps discovering continuously, evolving with responsibility and purpose.

The foundation of our approach to AI-powered mental health support

Research principles

How We Built Cri

A multi-faceted approach combining human expertise with advanced AI

Human + AI in the Loop

Every insight Cri shares is reviewed and refined under human supervision. Our clinical advisors and researchers design evaluation frameworks to ensure Cri’s responses align with therapeutic principles and ethical standards. 

This human-AI collaboration ensures that Cri’s growth is guided by both scientific rigor and human judgment, preventing automation from ever replacing empathy. 

Continuous Learning and Refinement

We learn from what truly works. Human therapists can’t always know which words will make a difference a year from now, but Cri can. By learning from every conversation, Cri continuously understands which questions or ideas resonate, how they impact you, and how they help move people toward their goals. This ongoing learning loop means Cri becomes more insightful and effective at supporting people every single day.

Training on Clinical data

We’ve joined forces to create the world’s largest and most diverse behavioural health dataset. This allows us to train Cri in a wide spectrum of therapeutic approaches from CBT, DBT, and ACT to psychodynamic, motivational interviewing, and more. Whether cognitive or emotional, spiritual or secular, structured or exploratory, all these practices come together in one model, so Cri can flexibly adapt to whatever works best for you.

Emotionally Intelligent Architecture 

Cri doesn’t just process words; it understands context, tone, and emotional nuance. It builds a sense of continuity, remembering past reflections, tracking themes, and helping users notice patterns over time. Its memory system is designed with privacy and safety first, allowing Cri to stay connected without ever exposing or retaining personal data beyond what’s necessary for ongoing support. 

Real Outcomes: Chatting with Cri 

Pink Poppy Flowers
1 in 4 adults worldwide feel they have no one to confide in, underscoring the need for accessible emotional support. 
Pink Poppy Flowers
23% of people globally reported feeling lonely in 2023, with younger individuals experiencing higher rates.
bottom of page